Your clients message you everywhere. Most of those messages go unanswered.

We connect your channels

We link your Facebook Page, Instagram, Google Business Profile, phone number, email, and website chat. You give us access once — we handle the rest.

Every message lands in one screen

Every conversation from every platform appears in a single shared inbox with the sender's full history attached. Your team responds from one place — no more tab switching.

Anna manages the routine automatically

Questions about hours, pricing, and availability are answered instantly, 24/7. Your team sees only conversations that need a real human.

A unified business inbox is a single platform that pulls all your customer messages into one shared screen. Every plan includes:

• SMS
• Facebook
• Instagram
• Email
• Website chat

WhatsApp and Google Business Messages connect in once you're set up on those platforms. Inbound phone calls route into the same inbox once Anna's voice AI is live on Scale or Dominate. Instead of logging into eight different platforms, your team sees and responds to everything from one place.

Vodya connects your most important communication channels, all managed from a single dashboard:

• Facebook Messenger
• Instagram Direct
• WhatsApp
• SMS
• Email
• Website chat
• Google Business Messages
• Inbound phone calls

It eliminates the gaps where messages fall through and leads get lost. When every conversation is visible in one place, your response times drop significantly. Faster responses mean more booked appointments. No client gets forgotten, and your team collaborates easily instead of duplicating work.

Yes. Multiple team members can work in the inbox simultaneously. You can assign specific conversations to the right staff member, leave internal notes, and tag colleagues. All of this happens behind the scenes without the client seeing your internal communication.

No. The inbox connects to and mirrors your existing email and phone setup. It does not replace them. You keep your current accounts. We simply pull everything into one unified view to make management easier.

Anna acts as your automated assistant right inside the inbox. She replies to common inquiries instantly, 24 hours a day:

• Hours and location
• Pricing
• Appointment availability
• Booking confirmations

Any conversation that requires a human touch is automatically flagged and routed to your team.

Absolutely. The inbox is fully integrated with our automation engine. If you miss a call, the system instantly sends a missed call text back to save the lead. You can also set up triggers to send automated follow-up sequences, route specific leads to different pipelines, and sync everything directly with your booking calendar.

Channel connections, automation workflows, and team access are typically live within 1 to 3 business days. If the inbox is part of a full Vodya system build, your complete setup follows our standard 14-day timeline, with your inbox connected and tested well before that window closes. You don't need any technical skills to get started.

Yes. Every conversation syncs perfectly with your calendar and sales pipeline. When a lead messages you, their profile is updated automatically. You can move them through your sales stages and book appointments right from the chat window.

Yes. All conversations are stored securely with enterprise-grade encryption. Access is strictly limited to your authorized team members. For medical and wellness clients, we offer configurations that are fully compliant with HIPAA in the US and PHIPA in Ontario.

Businesses typically see an immediate return on investment by capturing leads that used to go to voicemail or sit unread in social media DMs. By responding faster and automating your follow-ups, you convert more inquiries into paying customers without spending more on marketing.